Terms & Conditions 

By using "Alawa2l" platform and subscribing to our recorded courses, you acknowledge and agree to the following terms and conditions:

1. Nature of Service and Subscription Validity

·         Recorded Content: Courses consist of pre-recorded videos available for repeated viewing throughout the subscription period.

·         Access Validity: Right of access to recorded course content expires at the end of the subscribed academic semester (or academic year). Students are not entitled to claim access after this period without a new subscription.

2. Content Protection and Intellectual Property

·         Copyright: All videos, explanations, and study notes are the exclusive intellectual property of "Alawa2l" platform.

·         Digital Watermarking: The platform is equipped with digital watermarking technology. In the event of any content leakage or screen recording, the source account will be identified immediately.

·         Ban and Legal Action: Any attempt to record content, capture screens, or redistribute materials by any means will result in a permanent account ban. The platform reserves all rights to pursue legal and judicial action in accordance with the Intellectual Property laws of the State of Kuwait.

3. Account Usage Policy

·         Individual Use: Each account is licensed for a single student only. Accessing the account from more than two devices (e.g., a phone and a tablet) is strictly prohibited. Detection of account access from multiple or geographically distant devices will lead to automatic account suspension for suspected data sharing.

·         Data Confidentiality: Students are responsible for maintaining the confidentiality of their passwords. Any activity conducted through the account is the sole responsibility of the student and their legal guardian.

4. Refund Policy (Digital Content)

·         General Rule: Given that recorded digital content is available for immediate consumption upon subscription, all paid fees are non-refundable under any circumstances.

·         Trial Period: The platform provides free demo videos for every course. Therefore, a student's subscription constitutes an acknowledgment that they have reviewed and accepted the quality of the explanations and content. No refund claims based on content unsuitability will be entertained thereafter.

5. Technical Support and Updates

·         Continuity: The platform commits to providing high-quality recorded content throughout the subscription period, including necessary updates should parts of the curriculum be changed by the Ministry of Education.

·         Technical Issues: The platform is not responsible for poor streaming quality resulting from the student's internet connection speed or incompatibility of the used device with modern operating standards.